Now that you’ve qualified for the Affordable Connectivity Program, please read the following document, check boxes where necessary to certify that you have read the document and consent to terms, and finally, click the eSign checkbox to move on to choose your tablet for a one-time $11.00 co-pay!
The Affordable Connectivity Program (ACP) is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. For more information about the ACP and program eligibility requirements, call us at 1-888-200-1076 or visit www.whoopconnect.com/about/acp-learn-more-about-the-program/.
ACP discounts can be applied to any available Whoop Connect, Inc d/b/a Whoop Connect (Whoop Connect)’s service plans at the same terms available to households that are not eligible for ACP supported services. Upload/download speeds will be determined by your particular service plan, and other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds, as described in our Broadband Transparency Disclosure at www.whoopconnect.com/transparency-policy. A complete listing of our plans, including plans that are fully covered (no co-pay after application of the ACP discount), is available www.whoopconnect.com/.
Whoop Connect’s complete Terms and Conditions, including the Acceptable Use Policy, Privacy Policy and ACP Terms and Conditions, are available at www.whoopconnect.com/. You agree that your service will be activated upon submission of this application form and completion of the eligibility verification and enrollment process.
ACP monthly service and one-time device discounts are not transferrable to other households or individuals. ACP benefits may be obtained from any participating provider of your choosing.
An eligible household is limited to one monthly service discount and a single one-time device discount.
An eligible household does not have to purchase an ACP discounted connected device in order to enroll in the ACP and receive monthly service discounts. Devices available for ACP discounts are listed at shop.whoopconnect.com/shop/.
Eligibility for the ACP, including Tribal benefits, is determined by the National Verifier and National Lifeline Accountability Database, administered by the Universal Service Administrative Company (USAC).
If the FCC announces the end of the ACP, we discontinue our ACP service offers, you transfer your ACP benefits to another provider, or we determine your household is no longer eligible, you will be notified. You may keep your service plan by paying the applicable undiscounted rate plus applicable fees and taxes.
If you select a plan that is not fully covered by applicable discounts and requires monthly post-payments, Whoop Connect may disconnect your ACP-supported service after 90 consecutive days of non-payment. A household may file a complaint against an ACP service provider via the FCC’s Consumer Complaint Center.
You authorize Whoop Connect and its contracted partners, including CGM LLC , to collect, use, share, and retain your personal information, including but not limited to information required for the purpose of establishing eligibility for and enrolling in ACP, or waste/fraud/abuse prevention, and including, but not limited to, full name, full residential address, date of birth, last four digits of social security number, phone number, eligibility criteria and status, the date on which any ACP service discount was initiated and if applicable, terminated, device information, usage status and other compliance requirements, the amount of support being sought for the service, and information necessary to establish identity and verifiable address. This information may be shared with USAC to ensure proper administration of the ACP. Failure to provide consent will result in me being denied ACP connect device and service benefits.
A subscriber already enrolled in the ACP with another provider must consent to the transfer of their ACP benefit to Whoop Connect.
The effect of an ACP benefit transfer is that your ACP benefit will be applied to Whoop Connect’s ACP service and will no longer be applied to service retained from your former ACP service provider. You may be subject to your former ACP provider’s undiscounted rates as a result of the transfer if you elect to maintain service from that provider.
You are limited to one ACP benefit transfer transaction per service month, with limited exceptions for situations where a subscriber seeks to reverse an unauthorized benefit transfer or is unable to receive service from a specific provider.
I agree that if I receive a connected device discount from Whoop Connect as part of the ACP, I will pay a minimum of $10.01 and a maximum of $49.99 for the connected device and that, to the best of my knowledge, no one in my household has received a connected device discount from any service provider through the ACP or the Emergency Broadband Benefit program.